BTN interview: Thomas Lennartz, vice president, sales and client experience, Quark Expeditions | Focus
Having been recognised as just one of the ideal-in-the-business by voters at the Planet Journey Awards, Breaking Travel Information below chats with Thomas Lennartz, vice president for gross sales and consumer knowledge with Quark Expeditions, to find out extra
Breaking Vacation News: Congratulations – Quark Expeditions has been honoured with the title of World’s Foremost Expert Cruise Line at the Planet Vacation Awards. How does it really feel to have taken the prestigious honour?
Thomas Lennartz: We’re honoured to have gained the award for the World’s Top Professional Cruise Line for the reason that it reaffirms the guest-concentrated path we chose to comply with 30 decades in the past when we became the initial-ever expedition firm to get purchaser travellers to the North Pole.
Our dedication to our friends, to just take them over and above the subsequent horizon in the Polar areas, to generate daily life-altering transformational encounters that no just one else can, to continue being the Chief in Polar adventure… this was our guest determination 30 a long time back and stays our motivation currently.
The launch of our match-altering ship Ultramarine is but one more example of our dedication to our passengers.
This award signifies we are however fulfilling the goals of our polar friends.
BTN: How will the trophy and title assist to boost the brand to a global hospitality audience?
TL: At a time when world travellers have questions and concerns about vacation, this trophy and, especially the title iself, the World’s Leading Specialist Cruise Line, will give company peace of mind and self esteem that polar journey is safer than ever.
Quark Expeditions, with the start of our business-top Harmless Covid Travel Policy, is nevertheless once again at the forefront of secure, daily life-altering expedition vacation.
BTN: What changes can we hope to see onboard Quark Expeditions vessels as they return to service in the wake of the Covid-19 shutdown?
TL: Quark Expeditions has unveiled the most thorough, traveler-focused Covid-19 policy in the travel industry.
Quark Expeditions Harmless Covid Journey Coverage not only safeguards the traveler’s wellbeing from Covid-19 and secures their greenback expenditure – providing a stage of protection and cash-back again warranty unparalleled in the competitive travel market – it makes certain each individual guest’s polar knowledge is enjoyed to the fullest, without the need of compromise.
Integral to our attempts to reduce Covid-19, Quark Expeditions has secured the slicing-edge FRANKD fast onsite screening kit to protect our guests and crew from Covid-19 when typical operations resume in Could.
The FRANKD swift onsite screening package is a breakthrough in the beat from Covid-19. This effective and speedy testing package will make it possible for the Quark Expeditions group to:
- Acquire final results within just 30-60 minutes of each individual Covid-19 test.
- Detect infected persons, even asymptomatic and pre-symptomatic carriers.
- Assure all guests take a look at destructive for Covid-19 prior to boarding our ships.
The Harmless Covid Travel Coverage stands for:
- Condition-of-the-artwork Testing & Wellbeing Protocols – In addition to securing