Reputation & Revenue: Putting a Price on Guest Satisfaction

Investigation has extended explained to us that popularity drives revenue, but did you know that earnings management can also generate reputation?

On the one particular hand, visitors are searching at modern opinions to gage a hotel’s present-day giving and irrespective of whether they ought to make a reserving. On the other hand, costs have an affect on the guest’s expectations, and inns have to have to be prepared to provide or write-up-keep assessments will not appear terrific.

In our future webinar hosted alongside Strategies, we investigate the romantic relationship in between standing administration and earnings administration and how hotels can synchronize information, metrics, and processes to push higher visitor satisfaction and profitability.

Sign up for a Panel of Authorities on Status & Profits

Daniel Craig, founder of ReKnown, will be our host and give us an overview of the most recent evaluate and income performance info.

Kris Leszczynski, Team Normal Supervisor, Services Functions at Edwardian Team, will join the panel to share his insights on how to incorporate income and track record knowledge to drive increased profitability.

From Concepts, Digna Koler Martinez, Director Industry Consulting, will join to reveal how to synchronize status and income info, metrics, and procedures to travel larger visitor pleasure and profitability.

Last but not least, we will also be listening to from Danica Smith, Director of Item Engagement at ReviewPro on how inns can use guest intelligence data to optimize pricing, positioning, and profits initiatives.

Subject areas consist of:

  • Highlights from the latest critique and profits performance information
  • Shifting toward a much more granular, dynamic, and holistic earnings administration
  • Using guest intelligence data to enhance pricing, positioning, and earnings initiatives
  • How to be certain revenue initiatives assistance operational excellence
  • The position of technological innovation in integrating popularity and earnings info and procedures

Help you save the day!

Mark your calendars for Earnings & Status: Placing a Price tag on Visitor Satisfaction

April 26th, 2022, 17.00 CEST (10.00 CT).

Help you save your seat now:

Sign-up listed here

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