Lingo Completes Third Phase of ICE Back-Office Integration Project

Integration optimizes operational performance and enables a solid system for development

Press Launch


Dec 6, 2021 05:00 EST


Lingo Communications (“Lingo”) a main world-wide Cloud/UC, LD/TF, and managed provider supplier, currently introduced that it has finished the 3rd stage of a 4-phase venture to combine all its of shoppers into its ICE back again-office system. Lingo also introduced the completion of various enhancements to the ICE platform that increases user operation. The fourth and final stage of this key integration job will be concluded in early Q1 ’22.

The ICE back again-business office platform is a greatest-in-class, fully integrated, billing, community administration, workforce administration and CRM application platform that was produced internally by Lingo (which include its predecessor companies) over the previous 20 several years. It delivers essential details and analytical equipment that our again-office personnel use to successfully deal with several features of our global business.

“Due to the fact we started the venture to consolidate all Lingo customers into our ICE back-place of work method in Q1 ’21, we have been ready to optimize our operational effectiveness and noticeably lower our SG&A costs,” explained Vincent M. Oddo, CEO of Lingo. “Our worth-included strategy to every thing we do is obvious in our relentless innovation and business-primary optimization.”

The newest ICE enhancements not long ago implemented consist of the subsequent: enhanced PCI compliance in our Vendor Portal expanded capacity to export significant buyer invoices and the addition of tax-exempt GUI operation.

“Lingo’s inner program progress capabilities complement our huge North American Cloud/UC, LD/TF and Fiber networks. This enables our staff members, business clients and sales partners to have a entire suite of management and analytical instruments ideal at their fingertips. In addition, due to the fact we are frequently maximizing our ICE again-place of work platform, our prospects and revenue associates have the peace of intellect they will need to target on driving their business,” explained Joseph Haines, VP Functions and Engineering at Lingo.

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About Lingo 

Lingo is a top worldwide Cloud/UC, LD/TF and managed company provider to the Business, Carrier, and Client marketplaces.  Lingo gives modern, productive, IP-dependent voice, broadband and managed solutions to consumers around the globe. Lingo has an expansive IP-centered community, knowledgeable leadership, and guidance staff members with extraordinary 24/7/365 customer treatment.  For extra info about Lingo, make sure you visit lingo.com.

Push Make contact with 

Christopher Ramsey 
VP Sales & Marketing 
[email protected]

Resource: Lingo Communications

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