Bombardier Continues Global Customer Service Expansion, Sets Stage for OEM Service in Europe

  • Bombardier environment the stage to create a wholly-owned service centre in Berlin subsequent settlement with Lufthansa Technik AG and ExecuJet Aviation Group AG
  • Critical strategic go for Bombardier to improve buyer assist network as business focuses entirely on business aviation
  • OEM-educated staff in Berlin facility will offer consumers with Bombardier’s whole suite of planet-course aftermarket MRO knowledge and abilities
  • Bombardier continues to make investments in an intensive throughout the world enlargement of its buyer services network in Europe, Asia and North America

Bombardier today announced that the business has entered into share obtain agreements with every single of Lufthansa Technik AG and ExecuJet Aviation Group AG to receive all of the issued and remarkable shares of Lufthansa Bombardier Aviation Expert services (LBAS) that it does not have. This transaction permits Bombardier to additional expand its throughout the world buyer assist footprint by establishing a wholly-owned service centre in Berlin. The transactions are issue to customary closing circumstances with closings predicted to take place in advance of the stop of the yr.

“Bombardier has had a sturdy presence in Germany for numerous several years, and we are happy that these important transactions will proceed to improve our presence in Europe as we work in direction of establishing a wholly-owned Bombardier service centre in Berlin,” explained Jean-Christophe Gallagher, Vice President and General Manager, Buyer Knowledge, Bombardier Aviation. “This financial commitment is significant to the enlargement of our service footprint in Europe and all over the planet, and as the service centre is set to turn out to be a wholly-owned Bombardier service centre, our consumers will benefit from even additional pros and knowledge provided by the OEM.”

Strategically positioned at Berlin-Schönefeld airport, the service centre has been giving extraordinary MRO services to Bombardier business plane consumers considering that 1997. With additional than 160,000 sq. ft. (15,000 sq. metres) of service capability and 240 hugely-qualified workers on internet site, the service centre supplies consumers with the best-stage upkeep and assist for Bombardier’s expanding fleet of Learjet, Challenger and International business jets based in Europe, Russia, Africa and the Middle East.

The service centre has acquired a number of awards for its complex excellence and buyer pleasure, many thanks mainly to an experienced and devoted workforce. Among the its numerous milestones, it was named the most effective Authorized Service Facility in Europe a number of periods and was the to start with in Europe to carry out upkeep on Bombardier’s flagship International 7500 plane. The state-of-the-art service centre lately modernized and transformed its shop flooring to increase efficiencies and streamline procedures, giving consumers with an unsurpassed service working experience.

“With this course, we proceed to develop new reasons for consumers to deliver their jets to this spot – and look for new methods for consumers to benefit from the best high-quality specifications exhibited by the devoted, qualified groups on internet site,” included Gallagher. “As Bombardier charts a new class with its jet consumers at the heart of our routines, we will proceed to seem for methods to actively improve the service footprint and optimize our service conventional for our consumers.”

These announcements mirror the hottest infrastructure investments aimed at boosting Bombardier’s throughout the world buyer service network. New announcements include things like the construction of a new, state-of-the-art service centre at Miami-Opa Locka Executive Airport the ongoing enlargement of the Biggin Hill service centre in London the important enlargement of our Singapore service centre at the Seletar Aerospace Park new Line Routine maintenance Stations (LMS) at strategic destinations in the U.S, Europe and new products and services for consumers, such as the following actions in Bombardier’s digital transformation.

About Bombardier

With just about 60,000 workers across two business segments, Bombardier is a world wide leader in the transportation sector, building revolutionary and sport-shifting planes and trains. Our products and services offer planet-course transportation activities that set new specifications in passenger comfort and ease, electricity performance, dependability and basic safety.

Headquartered in Montréal, Canada, Bombardier has generation and engineering internet sites in over 25 nations around the world across the segments of Aviation and Transportation. Bombardier shares are traded on the Toronto Inventory Exchange (BBD). In the fiscal yr ended December 31, 2019, Bombardier posted revenues of $15.eight billion. News and information and facts are obtainable at bombardier.com or stick to us on Twitter @Bombardier.

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