AirAsia accelerates digital transformation with robotic process automation in partnership with

AirAsia Team is accelerating its ongoing digital transformation journey further by implementing robotic course of action automation (RPA) in collaboration with Silicon Valley and India-dependent business automation platform

Main Transformation Officer Azli Mohamed reported the implementation of RPA adopted a evaluate of AirAsia’s internal processes and workflows, which confirmed that business course of action automation can be performed quickly with the suitable applications in location.

“At AirAsia, we constantly seek out to drive the boundaries of innovation. RPA will permit our workforce to automate mundane and repetitive responsibilities, which will no cost up worthwhile time to concentration on other responsibilities that need considering and practical experience-dependent judgment.

“RPA will empower us to raise productiveness, reduce errors and redeploy means to increased-price functions. All these gains will ultimately translate into sizeable cost personal savings and top-line revenue expansion.”

AirAsia has appointed India and US- dependent to initiate its RPA adoption, which started in May possibly 2020. The implementation leverages’s synthetic intelligence (AI)-enabled automation system, which brings smart automation, smart document processing and analytics collectively in a single alternative.

“We are delighted to have been selected as the husband or wife for AirAsia to aid them on their digital transformation journey,” reported Babu Sivadasan, Co-founder and CEO, “The AUTOMATE system is expandable and extensible and will give them the smart automation power they want to streamline and make improvements to advanced business processes when supporting innovation to aid the business increase.”

The RPA adoption in AirAsia Team is led by decide on internal functions and departments in stages and will include innovative use situations to strengthen present revenue optimization. Business course of action automation signifies the future action ahead in AirAsia Group’s ongoing digital transformation course of action throughout the corporation, which has been ongoing due to the fact 2016.

Revolutionary RPA projects are recognized via AirAsia Group’s CEKAP framework, which is intended to aid innovation and promote effectiveness internally. Among departments recognized to-day include AirAsia International Shared Expert services, which expects to accomplish considerable cost personal savings and effectiveness gains in a hundred and eighty days of RPA adoption.

The most up-to-date essential milestones in the digital transformation journey so much include the implementation of stop-to-stop contactless techniques in May possibly 2020 to aid vital vacation. These techniques include contactless payment kiosks, enhanced options on the AirAsia mobile app and contactless kiosks in all operating airports throughout Malaysia, Thailand, Philippines, Indonesia, and Japan.

With the contactless kiosks, guests producing their vital vacation can print their boarding go and baggage tag following checking-in on the internet on or via the mobile app, ensuring a comprehensive contactless look at-in course of action. The enhanced AirAsia mobile app enables vacationers to scan their passports via the app by itself, further facilitating a contactless look at-in course of action with additional options to be progressively added shifting ahead. is an RPA system that leverages machine finding out and synthetic intelligence technological innovation to aid businesses in automating responsibilities and processes, hence producing operations additional time and cost-successful. has advancement centers in Silicon Valley, Thiruvananthapuram, Bangalore and Kochi.’s Thiruvananthapuram centre is a Centre of Excellence in slicing edge systems like Artificial Intelligence, Machine Studying and Normal Language Processing.

About AirAsia Team

AirAsia is a major vacation and monetary system enterprise in Asia Pacific. AirAsia started off as a very low-cost provider, carrying additional than 600 million guests to about one hundred fifty places regionally. The airline has been named World’s Ideal Reduced-Value Airline by Skytrax for 11 decades managing. AirAsia has due to the fact embarked on a transformation journey to grow to be additional than just an airline, with the inclusion of accommodations, holiday seasons, activities and on the internet browsing on, integrated logistics through Teleport and digital financial services via BigPay. Stick to AirAsia on Fb (AirAsia), Twitter (@AirAsia), Instagram (@airasia), YouTube (AirAsia), Weibo (@亚航之家) and WeChat (亚洲航空).


Founded with the mission to radically adjust how enterprises automate advanced business processes, puts the power of true-time innovation in business users’ palms. delivers an app-dependent, cognitive automation system that contains abilities ranging from smart document processing and pure language processing to robotic course of action automation and very low Code/no Code advancement. are pioneers in website-dependent automation remedies and believe that that Automation Accelerates Innovation™, empowering enterprises with AI-driven smart automation remedies. 

Based mostly in Silicon Valley and backed by a major Silicon Valley VC agency, the company’s founders have practical experience building and expanding business program businesses in verticals ranging from financial services and source chain to media and telecom. works with thirty+ businesses, like Fortune/International 500, Big4 consulting, and world wide retail leaders.

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