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Datatel New IVR Payments Edition – xPressRELIEF Helps Healthcare Providers Cope With COVID-19 Staff Disruptions

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up to date: Apr 30, 2020 05:00 EDT


Datatel Communications Inc., a chief in IVR Payments / Pay-By-Telephone, nowadays announced a particular edition of its IVR Payments Remedy. The new DatatelPay-By-Telephone xPressRELIEF for Health care Suppliers involves all the functions health care companies need to have to answer successfully to disruptions triggered by the COVID-19 Pandemic and to continue on to procedure payments by telephone.

COVID-19 has substantially impacted Health care providers’ skill to answer to its patients’ telephone inquiries, deal with payment calls, and preserve PCI compliance and info safety. With so many workers now doing work from property, payment safety, and the skill to answer to patient’s inquiries have been stretched to the restrict. DatatelPay-By-Telephone xPressRELIEF Health care Version IVR Payments is totally automated and permits Health care companies to procedure telephone payments 24/7 securely and quickly. In addition, it offers the alternative for exchanging info with some of the most commonly applied health care earnings cycle platforms.

Implementation is rapid, simple, and can be operational in a make a difference of days. And to assistance with any money uncertainty Datatel offers a no-queries-asked cancellation policy. No need to have to commit to prolonged-expression contracts, you can use this support on a thirty day period-to-thirty day period foundation, for as prolonged as required.

Amongst DatatelPay-By-Telephone xPressRELIEF Health care Edition’s many rewards are:

  • Clients can securely make telephone payments 24/7 exterior regular business hrs
  • Works with team that are remaining re-deployed to work from property
  • Complies with sector safety criteria (PCI and HIPAA)
  • Handles many concurrent calls without having at any time missing a payment
  • Transactions flow immediately to their current merchant account from all of the important payment gateways and processors
  • Implementation is rapid and effective

“During these extremely hard and unprecedented situations, we are laser-centered on earning it a lot easier for Health care companies to continue on to support their individuals and procedure payments over the telephone 24/7, in the most safe way, whilst continue to  meeting PCI and HIPAA criteria,” mentioned Barnard Crespi Datatel’s Co-CEO

For the duration of these extremely hard and unprecedented situations, we are laser-centered on earning it a lot easier for Health care companies to continue on to support their individuals and procedure payments over the telephone 24/7, in the most safe way, whilst continue to assembly PCI and HIPAA criteria

Barnard Crespi

Datatel’s Co-CEO

About Datatel

Twenty-4 several years ago, we launched Datatel with the eyesight to provide impressive payment software package and safe voice interaction answers to assistance our purchasers grow to be much more agile, worthwhile, safe, and successful.

Datatel’s IVR Payments, Payment Technological innovation, and transaction automation answers are used globally by hundreds of enterprises, health care companies, educational institutions, governing administration, software package firms, and support companies. 

Our success arrives from investing in our persons, our shoppers, our partners, and technological innovation. With a concentration on innovation, we have arrived at a support supply design that guarantees our