Princess Cruises Announces a Voluntary and Temporary Pause of its Global Ship Operations for 60 Days

SANTA CLARITA, Calif., March 12, 2020 /PRNewswire/ — In proactive reaction to the unpredictable situations evolving

SANTA CLARITA, Calif., March 12, 2020 /PRNewswire/ — In proactive reaction to the unpredictable situations evolving from the world-wide distribute of COVID-19 and in an abundance of warning, Princess Cruises announced that it will voluntarily pause world-wide functions of its 18 cruise ships for two months (60 days), impacting voyages departing March 12 to May possibly ten.

Princess Cruises is a world-wide holiday vacation firm that serves a lot more than 50,000 friends everyday from 70 international locations as part of our diverse business, and it is greatly regarded that we have been managing the implications of COVID-19 on two continents,” claimed Jan Swartz, president of Princess Cruises. “By having this bold action of voluntarily pausing the functions of our ships, it is our intention to reassure our faithful friends, crew members and world-wide stakeholders of our determination to the health, safety and effectively-getting of all who sail with us, as effectively as these who do business with us, and the international locations and communities we pay a visit to around the globe,” added Swartz.

People currently onboard a cruise that will conclude in the next five days will go on to sail as anticipated as a result of the conclude of the itinerary so that onward vacation arrangements are not disrupted. Present voyages that are underway and prolong beyond March 17 will be ended at the most hassle-free site for friends, factoring in operational prerequisites. Princess will do everything possible to return just about every visitor property with the biggest volume of care doable. During this time, our operations and medical teams throughout the fleet will continue to be vigilant in their care and company for friends and crew onboard.

For those who are impacted by this business decision, Princess is offering guests the chance to transfer 100% of the money paid for their cancelled cruise to a future cruise of their choice. To add a bonus incentive for guests to take this provide, the company will add an additional generous future cruise credit benefit which can be applied to the cruise fare or onboard expenses. In addition, Princess will honor this offer for those guests who experienced created remaining payment and cancelled their booking on or after February four, 2020. The future cruise credit can be utilized on any voyage departing through May possibly one, 2022.

Princess will protect travel advisor commissions on bookings for cancelled cruises that were paid in full and for the total amount of the future cruise credits, in recognition of the critical role they play in the cruise line’s business and success.

If the future cruise credit score option does not work for some friends, they will be equipped to complete an electronic form on Princess.com to request a funds refund. Princess asks friends not to contact the Reservation Phone Center due to the risk of high contact volumes and the prospective of long on-hold wait times due to this unparalleled motion. Guests and their vacation advisors will be sent communications on how to manage cancellations and wished-for compensation. Information and guidance for requesting a refund are available online at Princess.com 

In a video posted on YouTube, Jan Swartz shares that “though this is a complicated business decision, we firmly believe it is the suitable a single and is in alignment with our firm’s main values. Relaxation certain the prolonged-serving and devoted experts at our firm will make finest use of this time to prepare Princess Cruises’ fleet of cruise ships for a successful return to operation to provide our friends by providing an outstanding holiday vacation experience.”

Loyal friends, staff, vacation advisor partners and business associates around the globe have questioned what they can do support Princess Cruises and its more than 35,000 crew members in these difficult instances. The response is simple – book a cruise with Princess and bring your loved ones and friends together. The company offers over 180 itineraries to popular and exotic destinations around the globe.

Princess Cruises plans to be again in operation beginning with cruises departing May 11, 2020.

About Princess Cruises

Just one of the finest-regarded names in cruising, Princess Cruises is the fastest increasing global top quality cruise line and tour firm functioning a fleet of eighteen modern cruise ships, carrying two million friends just about every yr to 380 places around the globe, which include the Caribbean, Alaska, Panama Canal, Mexican Riviera, Europe, South The united states, Australia/New Zealand, the South Pacific, Hawaii, Asia, Canada/New England, Antarctica and Earth Cruises. A crew of expert spot specialists have curated one hundred seventy itineraries, ranging in size from a few to 111 days and Princess Cruises is continuously identified as “Finest Cruise Line for Itineraries.”

In 2017 Princess Cruises, with father or mother firm Carnival Company, introduced MedallionClass Vacations enabled by the OceanMedallion, the holiday vacation industry’s most highly developed wearable gadget, delivered free to just about every visitor sailing on a MedallionClass ship. The award-winning innovation offers the fastest way to a inconvenience-free, personalised holiday vacation providing friends a lot more time to do the things they enjoy most. MedallionClass Vacations will be activated on five ships by the conclude of 2019. An activation system will go on throughout the world-wide fleet in 2020 and further than.

Princess Cruises continues its multi-yr, “Arrive Again New Assure” – a $450 million-dollar products innovation and cruise ship renovation marketing campaign that will go on to improve the line’s onboard visitor experience. These enhancements end result in a lot more times of awe, lifetime reminiscences and meaningful stories for friends to share from their cruise holiday vacation. The products improvements contain partnerships with award-winning Chef Curtis Stone engaging amusement influenced reveals with Broadway-legend Stephen Schwartz immersive routines for the complete loved ones from Discovery and Animal Planet that contain exclusive shore excursions to onboard routines the supreme snooze at sea with the award-winning Princess Luxury Mattress and a lot more.

Two new Royal-class ships are currently under building – Enchanted Princess, scheduled for supply in June 2020, adopted by Discovery Princess in November 2021. Princess previously introduced that two new (LNG) ships which will be the greatest ships in the Princess fleet, accommodating approximately four,300 friends are planned for supply in 2023 and 2025. Princess now has 4 ships arriving around the following five yrs involving 2020 and 2025. The firm is element of Carnival Company & plc (NYSE/LSE: CCL NYSE:CUK).  

 

 

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Supply Princess Cruises

Brian O’Connor, Negin Kamali, +one (661) 753-1530, media@princesscruises.com