Day: March 20, 2020

Princess Cruises Announces a Voluntary and Temporary Pause of its Global Ship Operations for 60 Days

SANTA CLARITA, Calif., March 12, 2020 /PRNewswire/ — In proactive reaction to the unpredictable situations evolving from the world-wide distribute of COVID-19 and in an abundance of warning, Princess Cruises announced that it will voluntarily pause world-wide functions of its 18 cruise ships for two months (60 days), impacting voyages departing March 12 to May possibly ten.

Princess Cruises is a world-wide holiday vacation firm that serves a lot more than 50,000 friends everyday from 70 international locations as part of our diverse business, and it is greatly regarded that we have been managing the implications of COVID-19 on two continents,” claimed Jan Swartz, president of Princess Cruises. “By having this bold action of voluntarily pausing the functions of our ships, it is our intention to reassure our faithful friends, crew members and world-wide stakeholders of our determination to the health, safety and effectively-getting of all who sail with us, as effectively as these who do business with us, and the international locations and communities we pay a visit to around the globe,” added Swartz.

People currently onboard a cruise that will conclude in the next five days will go on to sail as anticipated as a result of the conclude of the itinerary so that onward vacation arrangements are not disrupted. Present voyages that are underway and prolong beyond March 17 will be ended at the most hassle-free site for friends, factoring in operational prerequisites. Princess will do everything possible to return just about every visitor property with the biggest volume of care doable. During this time, our operations and medical teams throughout the fleet will continue to be vigilant in their care and company for friends and crew onboard.

For those who are impacted by this business decision, Princess is offering guests the chance to transfer 100% of the money paid for their cancelled cruise to a future cruise of their choice. To add a bonus incentive for guests to take this provide, the company will add an additional generous future cruise credit benefit which can be applied to the cruise fare or onboard expenses. In addition, Princess will honor this offer for those guests who experienced created remaining payment and cancelled their booking on or after February four, 2020. The future cruise credit can be utilized on any voyage departing through May possibly one, 2022.

Princess will protect travel advisor commissions on bookings for cancelled cruises that were paid in full and for the total amount of the future cruise credits, in recognition of the critical role they play in the cruise line’s business and success.

If the future cruise credit score option does not work for some friends, they will be equipped to complete an electronic form on Princess.com to request a funds refund. Princess asks friends not to contact the Reservation Phone Center due to the risk of high contact volumes and the prospective of long on-hold wait times due to this unparalleled motion. Guests and their vacation advisors